Privacy Policy

JJ OUTLET operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience. JJ OUTLET is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, financial account numbers, payment card information, and transaction details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services.

Personal Information Sources

  • Directly from you including when you create an account, visit or use the Services, or communicate with us.
  • Automatically through the Services including from your device and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology.
  • From our partners or other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services: to process your payments, fulfill orders, manage your account, arrange for shipping, and create a customized shopping experience.
  • Marketing and Advertising: to send marketing, advertising and promotional communications by email, text message or postal mail.
  • Security and Fraud Prevention: to authenticate your account and detect or investigate fraudulent, illegal, or malicious activity.
  • Communicating with You: to provide customer support and maintain our business relationship with you.
  • Legal Reasons: to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you.
  • When you direct, request or otherwise consent to our disclosure of certain information to third parties.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, or to comply with any applicable legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you.
  • Managing Communication Preferences: You may opt out of promotional emails at any time by using the unsubscribe option displayed in our emails.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, please email us at jjoutletpk@gmail.com or contact us at Jhelum, 49600, Pakistan.