Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders safely and on time across Pakistan.
1. Order Processing Time
All orders are processed within 1-2 business days after confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, shipments may be delayed slightly.
2. Shipping Coverage
We currently ship nationwide within Pakistan. Delivery services are provided through trusted courier partners.
3. Estimated Delivery Time
Delivery times may vary depending on your location:
- Major Cities: 2-4 business days
- Other Cities & Remote Areas: 3-6 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, or public holidays.
4. Shipping Charges
Shipping charges are calculated at checkout based on your location and order size. From time to time, we may offer free shipping promotions on selected products or minimum order values.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.
6. Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan. Please ensure that the correct shipping details and contact number are provided to avoid delivery issues.
7. Delivery Issues
If you have not received your order within the expected timeframe, please contact our support team with your order number and details, and we will assist you.
8. Incorrect Address
Please make sure your shipping address is accurate when placing an order. We are not responsible for delays or failed deliveries due to incorrect address information.
9. Damaged or Lost Packages
If your package arrives damaged or you believe it has been lost during shipping, please contact us immediately so we can investigate the issue with the courier.
